Every call answered.
Every request resolved.

Nova answers your calls around the clock, recognizes the request in seconds and replies automatically in the caller's language — in over 28 languages, locally and with no waiting.

Call Nova live
Nova On the call
00:42
“Good afternoon, I have a question about my invoice from last month — it seems a bit high to me.”
“One moment, Ms. Berger … your March invoice is 148 €. The additional amount comes from two extra service hours on March 14.”
24/7 Available — even at night
28+ Languages fluent
~450 ms Response time
0 Missed calls
Solutions by industry

Choose your industry — and see Nova at work.

Nova knows the typical requests of your customers and resolves them on her own. Choose an industry to see a real example.

Your industry not listed?

Nova learns every industry — from workshops to agencies. We tailor her to your typical requests.

Request your industry
“Hello, I'd like to schedule an appointment with Dr. Schmidt for a check-up — Wednesday or Thursday would work.”

Schedule appointments — without a busy line.

Nova takes calls in your practice, identifies patients by their phone number and checks in real time when each doctor is free. Appointments are scheduled directly and the patient record updates automatically — even when the line would otherwise be busy.

Check doctor availability in real time
Confirm appointment & update patient record
Take callback and prescription requests
Time saved · on average
Human
~6 min / call
Nova
in seconds
≈ 14 hrs saved per week
“I have a question about the new BMW i4 — what's the range, what are the lead times? And I'd like to take it for a test drive.”

Answer vehicle questions & book test drives.

Nova knows your fleet inventory and technical data. She answers prospect questions around the clock and, when there's interest, books a test drive appointment directly — so no lead is lost anymore, even outside business hours.

Vehicle data & availability from the database
Book a test drive appointment directly
Every lead cleanly captured in the CRM
Time saved · on average
Human
~9 min / inquiry
Nova
in seconds
≈ 11 hrs saved per week
“Hi, I'd like to book a double room from August 15 to 18. Do you still have availability?”

Book rooms & resolve guest inquiries instantly.

Nova checks room availability for the desired dates, answers questions about amenities and prices and takes bookings directly — in the guest's language. International inquiries effortlessly become confirmed bookings.

Check room availability in real time
Confirm booking & record it in the system
Multilingual for international guests
Time saved · on average
Human
~7 min / inquiry
Nova
in seconds
≈ 16 hrs saved per week
“Good afternoon, my faucet is constantly dripping and I urgently need a plumber. Can you help me?”

Take jobs, even on the job site.

Nova answers calls while you're working, captures the problem in a structured way and forwards all details by email to the responsible employee. No job is lost anymore just because no one could pick up the phone.

Capture problem & urgency in a structured way
Automatic forwarding to the craftsman
All info for the repair included
Time saved · on average
Human
~5 min / call
Nova
in seconds
≈ 9 hrs saved per week
“Good afternoon, I had an accident with my car yesterday and wanted to know how I should report it.”

Report claims & resolve policy questions — instantly.

Nova takes calls from policyholders, captures claims in a structured way, answers questions about contracts and rates and forwards complex cases to the right case manager — even outside business hours.

Capture claims in a structured way
Answer contract and rate questions
Forward cases to the right case manager
Time saved · on average
Human
~10 min / claim
Nova
in seconds
≈ 19 hrs saved per week
“Hi, I'm interested in the 3-room apartment on Hauptstraße. Would a viewing be possible?”

Coordinate viewings — around the clock.

Nova answers questions about your properties, qualifies prospects and schedules viewings automatically. That way you don't miss an inquiry anymore — not even when you're out at an appointment yourself.

Answer property details & key facts
Schedule a viewing directly
Prospects qualified and captured in the CRM
Time saved · on average
Human
~10 min / inquiry
Nova
in seconds
≈ 12 hrs saved per week
“Good afternoon, I'd need an appointment for an initial consultation about my tax return.”

Take client inquiries & schedule appointments.

Nova takes calls from clients and prospects, captures the matter confidentially and schedules appointments according to your rules — urgent cases are prioritized and forwarded to the right place immediately.

Capture the matter confidentially & in a structured way
Schedule appointments per your calendar rules
Prioritize and forward urgent cases
Time saved · on average
Human
~8 min / call
Nova
in seconds
≈ 8 hrs saved per week
“Hi, I wanted to ask where my order no. 10492 is right now — it was supposed to arrive yesterday.”

Resolve order questions & returns — without a hold queue.

Nova answers questions about order status, delivery times and returns, matches order numbers with your shop system and forwards complex cases precisely — so your support stays reachable even during peak times.

Order status & tracking in real time
Take returns and complaints
Forward complex cases precisely to your team
Time saved · on average
Human
~5 min / inquiry
Nova
in seconds
≈ 18 hrs saved per week
“Hi, I'd like to do a trial workout and have a few questions about memberships.”

Automate trial workouts & member questions.

Nova answers questions about rates, classes and opening hours, books trial workouts and captures prospect details — so every call becomes a qualified lead, even outside front desk hours.

Answer rates, classes & opening hours
Book a trial workout directly
Prospect details cleanly captured
Time saved · on average
Human
~6 min / inquiry
Nova
in seconds
≈ 10 hrs saved per week
Multilingual

Speaks the language of your customers.

Nova detects the caller's language automatically and responds fluently — in over 28 languages, with no switching and no transferring. An international customer feels understood right away.

Hallo German Hello English Bonjour French Hola Spanish Ciao Italian Merhaba Turkish Olá Portuguese Cześć Polish 你好 Chinese مرحبا Arabic + 18 more
A day with Nova

One call, from start to finish.

This is how a typical contact unfolds — from the first ring to the clean handover to your team.

08:14

Answer the call

Nova picks up the incoming call after the first ring — friendly, in the caller's language, with no hold queue.

Answer in under 2 seconds
08:14

Identify the customer

Nova matches the phone number to your CRM, recognizes Ms. Mayer and instantly knows her contract and call history.

HubSpot: Contact #4821 loaded
08:15

Understand the request

Nova captures the request and sentiment in real time: Ms. Mayer wants to upgrade to the Premium plan and has a question about the price.

Request & tone detected
08:15

Act in the system

Nova looks up the current Premium price in SAP, checks open slots in the calendar and offers a consultation appointment directly.

Appointment: Tue, 11:00 booked
08:16

Handover & summary

After the conversation, Nova creates a clean summary with the next steps and hands it over to your team — including tasks and deadline.

Summary sent to sales
What Nova does

Whole blocks of work that Nova takes off your plate.

Not one more feature on a list — but recurring tasks that, starting today, run without you.

Answering calls

Nova handles your incoming calls around the clock — as a voice assistant that sounds like a real employee. She knows your services, answers standard questions and books appointments directly in your calendar.

Outbound calls

Nova proactively calls for you: she follows up leads, confirms and reminds about appointments, gathers feedback and qualifies prospects — automatically, in the contact's language and at the right time.

Managing appointments

Nova centralizes your entire appointment management. Customers book themselves via a link, receive automatic confirmations and reminders — and you see everything in one calendar.

Handling routine work

Nova analyzes your recurring tasks and automates them step by step. The AI works with your existing tools — no system switch needed — and learns more every week.

Listen instead of reading

Experience Nova before you read a word about her.

Call Nova and have a real conversation — or have us show you Nova in a demo for your industry.

Call Nova now Request a demo